Furnace Puffback in Waltham Condo
When a furnace malfunctions and creates a puffback, the soot gets everywhere.
Puffback victims are often amazed to find that soot has crept through every crevice in a building to coat the back of cupboards and closets, even in rooms far from the source of the malfunction.
In many cases, soot enters the HVAC system. The ducts must be cleaned as soon as possible so occupants are not breathing harmful fumes and so soot isn’t redistributed after the restoration.
Waltham Condo Puffback
Last month, our franchise was called to a tenant-occupied condominium. A furnace malfunction created a puffback and the soot entered the HVAC system and spread throughout the unit.
The owner’s insurance covered the cleaning of all structural surfaces and ductwork and the treatment of the air to remove particulates and lingering aromas.
The tenants’ renters insurance should have covered the cleaning of contents, but the tenants opted not to open a claim with their insurance company. They insisted this should be the landlord’s responsibility and were very unhappy to learn otherwise.
Do your tenants have renters insurance? Many tenants do not understand that their landlord’s insurance will not cover their contents. And when a tenant doesn’t have renters insurance, they often lose everything after a water or fire loss.
Before a disaster, tenants may think what they own isn’t valuable enough to insure, but when everything they own needs to be replaced all at once, the value is priceless.
Some landlords require tenants purchase renters insurance before signing a lease. In the event of a fire or flood, no landlord wants to face angry tenants with unreasonable demands.
Soot contains many hazardous chemicals and byproducts. One of our first concerns with this condo puffback was installing an air scrubber to remove particulates from the air. We also used a hydroxyl generator and a Vapor Shark to neutralize lingering odors.
We performed a thorough duct cleaning using our push/pull technique with negative air pressure to be sure soot would not be redistributed after we cleaned.
Finally, we cleaned all structural surfaces in the hallway, bathrooms, bedroom, kitchen, living room, and storage room. This included ceilings, walls, floors, and fixtures.
Soot Cleaning Done Right
We have been called in to many jobs to fix the problems left after improper soot recovery by uncertified cleaners. Residents find they must deal with odors that recur during high humidity. Ongoing respiratory issue can cause them to suspect he air contains hazardous substances from the original incident.
Our Fire and Smoke Restoration Technicians are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Our soot cleaning recommendations adhere to the IICRC S700 Standard for Professional Fire and Smoke Damage Restoration. We work with your insurance carrier and adjuster to get approval for all needed services.
When your building suffers a puffback, call our franchise professionals to get it cleaned properly the first time. We want to make it “Like it never even happened.”