Recent Posts

Watertown, Mass: Commercial Duct Cleaning

4/26/2019 (Permalink)

Commercial Watertown, Mass: Commercial Duct Cleaning Duct cleaning clears the air

Spring is in the air. Now is a great time to schedule a duct cleaning for your Wayland, Mass. business.

Are Your Vents Dirty?

Look up at the vents that deliver air to your business. Are they full of cobwebs and dust?

You can dust the vents, but you should realize that everything you see on the outside is present inside the ductwork and may be blowing around your work environment.

Peek inside the ductwork. Once you do, you will likely agree it is time for a deep cleaning.

What’s in Your Ducts?

Debris gets trapped in the ducts. Dust, pollen, and microorganisms like mold accumulate, can be difficult to dislodge and may lead to secondary effects like

  • microbial growth,
  • clogged filters,
  • and unpleasant aromas.

Mold

When the air is humid, debris may provide an environment for mold to grow. Mold releases spores that can have negative health effects on your employees and customers.

Filters

The filters in your HVAC system get clogged with debris. You may have seen all the residue on a filter when your HVAC professional changes it. That is the same stuff that lives in your ducts.

Clogged filters make a system run less efficiently and could cost your company money in added power expenses.

Even filters changed on a regular basis may become clogged again the first time you run the system if debris in the ductwork hasn’t been removed.

Aromas

Debris in your ductwork can hold unpleasant aromas. You may be noseblind to these odors, but vendors and customers can form a negative impression of your business when they notice what you do not.

Spring Duct Cleaning

Now is a great time to schedule a duct cleaning for your business. SERVPRO of Waltham/Weston/Watertown/Wayland will clean your system using a push/pull process that loosens debris through the entire length of the system.

After your duct cleaning, your business will smell fresher. Employees will feel better about their work environment. And you will be confident that everyone—including your onsite clientele—is breathing easier.

How Much Does It Cost?

Call our office today at 781-647-9100 to schedule a free duct cleaning estimate. If you know how many vents you have—both supply and return—we may even be able to give you a quote over the phone.

Stay Safe During a Storm in Waltham,MA

4/26/2019 (Permalink)

Hurricane Preparedness Week

It can be difficult to prepare and plan ahead for an emergency. It's important to be prepared for any type of disaster.

Here at SERVPRO we are prepared for any disaster so when they do occur, we know exactly what to do.

How to Prepare

Thinking ahead for what you will need in the wake of an emergency can be difficult. When an emergency occurs it can be difficult to calmly and quickly think of all the things you will need at that moment.

SERVPRO has created a Ready Plan to help you prepare your home in case a disaster strikes. We want to give you peace of mind by providing protection to your property so in the wake of an emergency you know you are covered and can focus on your personal safety.

The Federal Emergency Management Agency (FEMA) has useful information on how to prepare for a hurricane, the moments leading up to a hurricane striking, and when the hurricane hits.

Our Mission

SERVPRO wants to help people feel safe and protected for any disaster that comes their way. Whether it is a rain storm or hurricane, we are faster to any size disaster. 

SERVPRO Admin Professionals Key to Providing Emergency Services

4/24/2019 (Permalink)

Why SERVPRO SERVPRO Admin Professionals Key to Providing Emergency Services National Administrative Professionals Day at SERVPRO

In honor of National Administrative Professionals Day, we would like send a huge thank you to our office team. Roy and Janetlie keep everything moving smoothly and help us adjust to any changes that pop up in our day.

Never a Dull Moment

Because we offer emergency services, we have to be prepared to respond whenever a disaster occurs. This responsiveness could create scheduling headaches and customer service issues if we didn’t have the right team in place.

Fortunately, Roy and Janetlie are on it. They provide excellent customer communication, ensure our crews deliver on our promises, and supply all the office support we need.

So Many Hats

Their support includes bookkeeping, scheduling, billing, responding to complaints, reassuring customers in their moment of need, and so much more that we aren’t even aware of because they do it so well.

When you work with our franchise, you can be sure that not only will you benefit from management with 35 years of experience and crews with the proper training and certification, you’ll also interact with the administrative team that we believe is the best in the business.

Thank you, Roy and Janetlie!

We Love Our Plumbers

4/24/2019 (Permalink)

Water Damage We Love Our Plumbers Enjoy a cup of joe on National Hug a Plumber Day

April 25 is National Hug a Plumber Day. They certainly deserve it. Who would want to live without indoor plumbing?

Coffee as Good as a Hug?

This year we have a special offer for plumbers in our service area. Instead of a hug, we are offering a cup of coffee to each plumber in the form of a coffee shop gift card.

We invite plumbers in our area to call our office today at 781-647-9100 and claim their gift.

All plumbers who call will also be entered in a drawing for a larger gift.

Working in Waltham?

If you are working in Waltham today and you call us early enough, we may even be able to deliver to your job site.

We Appreciate Plumbers

Thanks so much for all you do to create a sanitary environment in our homes and offices. We appreciate that it isn’t always pleasant, but you show up and do the job anyway.

Easter Basket giveaway for SERVPRO Customers

4/23/2019 (Permalink)

Why SERVPRO Easter Basket giveaway for SERVPRO Customers Winners Cole and Allie were very excited to see everything they had won.

This Easter, SERVPRO of Waltham/Weston/Watertown/Wayland wanted to give back to our community.

Basket Contest

We thought, what better way to do this than to hold a contest that our customers could enter for a chance to win a basket?

We filled the basket with Easter candies, a coffee mug, a Market Basket gift card, and other SERVPRO goodies.

Say Hello on Facebook

How were customers able to participate in the giveaway? To enter, all they had to do was like our page on Facebook and share the post with their friends.

We held the contest for 2 weeks and then we picked a winner. We put all participants’ names in a hat and drew the lucky winner.

Who's Happy? These Kids

The winner of the basket was Lisamarie and her two children. They were very excited to hear they had won and couldn’t wait to pick up their prize. Like us on Facebook and stay up to date with our latest news and upcoming events or contests!

SERVPRO in Attendance for Waltham High School Career Fair

4/23/2019 (Permalink)

Community SERVPRO in Attendance for Waltham High School Career Fair Our table at the Waltham High School "Do in 2" Career Fair.

Our SERVPRO franchise was invited to attend the Waltham High School “Do in 2” career fair. One of our Project Managers and a Marketing rep volunteered to go and represent SERVPRO of Waltham/Weston/Watertown/Wayland. We had a lot of students show interest in the restoration industry. We were excited to teach and show students what we do here at SERVPRO. After hearing about what we do, we had many students show interest in our franchise and fill out job applications. Our table was decorated with many items that the students could take and keep. We had green drawstring bags which were a big hit, pens, paper, keychains, etc. The students really benefited from us attending the fair and learning more about their options post-graduation.

SERVPRO of Waltham/Weston/Watertown/Wayland is Locally Owned and Operated: "Taylor" to You

4/22/2019 (Permalink)

Why SERVPRO SERVPRO of Waltham/Weston/Watertown/Wayland is Locally Owned and Operated: "Taylor" to You Steve and Dave Taylor run the SERVPRO of Waltham/Weston/Watertown/Wayland franchise

When you decide to work with our franchise, not only do you receive the benefits from our SERVPRO training system, DryBook software, and a national team of storm responders, but you also will benefit from the expertise of the Taylor brothers. 

Locally Owned and Operated

Dave and Steve Taylor are no strangers to the restoration industry. Their parents, Lee and Barbara Taylor, purchased the SERVPRO of Lexington-Beford franchise in 1984. The brothers have been apart of the SERVPRO family ever since.

When their parents purchased the franchise, the brothers were a young age, which allowed them to grow up working in and learning the business. They hold many certifications and have many years of hands-on experience. 

Professional Network

The Taylor brothers have been in the emergency restoration industry for almost thirty five years. Being involved in this industry for so long has allowed Dave and Steve to work with many associated businesses in the area. When specialists are required to get the job done, the Taylor brothers have an extensive network of professionals they call to help get the job done. If we are unable to get the job done, the brothers know someone who can.

We hope that you don't ever need us, but when you do you can count on the Taylor brothers. When you work with us you are working with a local restoration team with decades of experience who will make it "Like it never even happened."

Waltham, MA: SERVPRO Restoration Technicians Are IICRC Trained and Certified

4/9/2019 (Permalink)

Why SERVPRO Waltham, MA: SERVPRO Restoration Technicians Are IICRC Trained and Certified SERVPRO crews are IICRC certified.

SERVPRO of Waltham/Weston/Watertown/Wayland prides itself on doing every job by the book. Depending on the job, we apply the appropriate IICRC standard.. 

IICRC

The IICRC, or the Institute for Inspection Cleaning and Restoration Certification, is a third party certification organization that we take recommendations from. This organization publishes the standards for the restoration industry. They issue certifications to our employees upon passing certifying exams and they also approve our training programs.

Water Damage

The most important standard that is published for us by the IICRC is the S500 Standard and Reference Guide for Water Damage and Restoration. 80 percent of our revenue comes from water restoration. In our many years of experience in the industry, we have seen that most fire restoration and mold remediation jobs often include water damage that we also need to attend to. 

Our technicians have become masters in the science of drying. They are savvy with our equipment and know how to properly set it up to aid in the drying process. They know and understand the impact that temperature and humidity can have on the drying process.

We understand the importance of safety on the job site. Our crew demonstrates this while on the job site and also informs the property owners how to be safe on site as well.

Fire Damage

For fire and soot cleanup we follow the guidelines given to us by the S700 Standard for Fire and Smoke Damage Restoration. Cleaning in the wake of a disaster is not an easy task. Adding heat, soot, and smoke damage to the mix can make the process very complex.

Safety takes top priority for any job. Fire damage can not always be seen at first glance of a disaster. The IICRC-approved training trains our fire restoration technicians to recognize which hazards and stay safe.

Mold Remediation

When treating property for microbial contamination our crew follows the guidelines given to us by the S520 Standard and Reference Guide for Professional Mold Remediation.

Additional Certifications

Our crew is also certified to tend to trauma and crime scene cleanup along with many other specialty restoration services.

When disaster strikes your home or business it is critical to tend to the damage as soon as possible, and have the job done correctly the first time to avoid secondary damage down the road. To ensure the damage in your home is treated correctly, it’s important to call the right restoration company. Call SERVPRO of Waltham / Weston / Watertown / Wayland. With our highly trained technicians, certifications, and experience, we will restore your property to its pre-damaged condition and make it “Like it never even happened."

Choose SERVPRO for Storm Cleanup in Watertown, Mass.

4/9/2019 (Permalink)

Why SERVPRO Choose SERVPRO for Storm Cleanup in Watertown, Mass. SERVPRO Storm Team

One huge advantage of choosing a franchise in the SERVPRO family is the depth of response we can bring to any size disaster.

Weather Emergencies

While weather disasters can be localized, some events are widespread throughout a geographic area. For example, a deep freeze in Middlesex County can cause pipes to burst in dozens of homes and businesses in each city and town we service.

Local restoration companies can be overwhelmed with the needs of their communities when a widespread disaster occurs.

Storm Team

During large events, SERVPRO of Waltham / Weston / Watertown / Wayland can turn to our corporate office for support.

In 2015, SERVPRO franchises came from all over the country to pitch in with the ice dam crisis in 2015. This Storm Team response allowed our franchise to assist more property owners. 

Once activated, Storm Team brings extra equipment to our area. Franchises send personnel who have been trained to the same standards and offer the same commitment to customer service as our professional restoration crews.

Flood Recovery

And we return the favor. Our franchise went to New Jersey to aid in the cleanup following Hurricane Sandy, and we also sent a crew to Virginia Beach and North Carolina to assist with flood recovery in 2016.

When weather events create a disaster at your home or business, you need a partner that can step up to the challenge and muster more resources as needed. SERVPRO of Waltham/Weston/Watertown/Wayland is proud to be part of the team that is faster to any size disaster.

Watertown, Mass. Residents: Trust Fire Restoration Professionals for Guidance After a House Fire

4/1/2019 (Permalink)

Fire Damage Watertown, Mass. Residents: Trust Fire Restoration Professionals for Guidance After a House Fire Watertown, Mass. residents trust SERVPRO for guidance after a house fire.

A fire in your home will change your life. It may upend your living situation and force you to cancel plans. It may push you to make decisions you have never had to make before, including whom to trust.

Watertown, Mass. Fire Restoration

The fire restoration professionals at SERVPRO of Waltham/Weston/Watertown/and Wayland have over three decades of experience guiding residents through the loss, cleanup, and rebuild of their property following a disaster.

Important Decisions

You need to make important decisions quickly even as you struggle to come to terms with your loss.

We can help.

Our production managers will communicate with your insurance carrier to secure the services necessary to restore your home to preloss condition.

No matter how bleak your situation seems today, our entire team’s compassion and empathy will reassure you about the recovery process.

Is It Safe To Return?

The first question on most homeowners minds after the fire department puts out the flames is “Can I stay in my home?”

Some things to consider:

  • Is the air safe to breathe?
  • Is the HVAC system operational?
  • Is the electricity on?
  • Are appliances safe to use?

If the answer to any of these questions is no, you probably need to make other living arrangements for the time being.

In that case, your SERVPRO representative will advise you on securing your property while restoration is underway.

Can You Breathe Safely?

Smoke and soot particles in the air contain harmful chemicals that you, your family, and your pets should not breathe. If only part of your home has been damaged by the fire, SERVPRO technicians can erect a barrier to contain the soot while cleaning is underway, and that may allow you to occupy part of the building.

We will also recommend setting up a HEPA-filtered air filtration device as soon as possible to start removing hazardous particulates from the air.

Did Soot Enter the Ductwork?

If your home has ductwork, you probably have soot in there. Turning on the HVAC system will pull the contamination deep into your system and back out through vents to the entire home.

SERVPRO fire restoration technicians will block off vents to prevent further contamination and devise a plan to clean the building and the ducts before restoring heat or AC to the building through the ductwork.

Do You Have Power?

Depending on the extent of the damage, the fire department may have disabled power to your home. You will need an electrician to inspect your circuits before power can be restored.

SERVPRO can set up a generator to provide power for the crews and equipment. They can also bring  heating or cooling units if necessary to provide the right indoor environment until the electricity and HVAC are restored.

Are Appliances Safe?

Not all smoke damage is visible on the surface. Your appliances may need to be inspected by an electronics specialist before you plug them back in. Otherwise, you might create a short and a new source of flames.

SERVPRO professionals can advise you on what should be inspected by a specialist. They can even recommend trusted partners qualified to make these inspections.

Did We Mention Water?

Most fire damages are also water damages. Water used to extinguish the flames can cause microbial growth if it is not dried quickly.

SERVPRO fire restoration crews are also certified in water restoration by the Institute of Inspection Cleaning and Restoration Certification (IICRC). They will provide all the fans and dehumidifiers you will need to control the loss and avoid further contamination by mold.

Trust Professional Leadership

After the fire is out, you have many decisions to make. Trust SERVPRO of Waltham / Weston / Watertown / Wayland to lead you through your recovery. We can talk to your adjuster and help you develop your plan to restore and rebuild.

We see the damage even a small kitchen fire can do on a regular basis, and we wish we could prevent house fires. However, should you experience a fire in your Watertown home, we are here to help you take stock and make it “Like it never even happened.”