Recent Posts

National Insurance Awareness Day in Waltham, MA

5/21/2019 (Permalink)

Insurance Awareness Day

National Insurance Awareness day is reserved for June 28th every year to remind property owners to review their insurance coverage. This review will ensure your coverage is up to date and covers the current operations of your business or residence.

Commercial Insurance

It is important to make sure your business is completely covered for any type of loss that could potentially happen.

Did you know 1 out of 5 entrepreneurs are unsure if they are covered against common small business risks like negligence? A group of small business owners were surveyed and only about half of these owners reported having Theft and Accidental Damage/Loss insurance.

This article has great information about important commercial insurance coverage you should consider.

Is your policy up to date?

Reviewing your insurance coverage might be low on your to-do list, but it is something that should be done annually or whenever there is a change to your needs.

Insurance protects your business in the event that anything happens to your property or employees. You may think you have all of the coverage you need, but you could be missing or overlooking something.

This year on National Insurance Awareness Day set some time aside to review your policies with your insurance agent and make sure you're fully protected.

Watertown, Mass: Commercial Duct Cleaning

4/26/2019 (Permalink)

Commercial Watertown, Mass: Commercial Duct Cleaning Duct cleaning clears the air

Spring is in the air. Now is a great time to schedule a duct cleaning for your Wayland, Mass. business.

Are Your Vents Dirty?

Look up at the vents that deliver air to your business. Are they full of cobwebs and dust?

You can dust the vents, but you should realize that everything you see on the outside is present inside the ductwork and may be blowing around your work environment.

Peek inside the ductwork. Once you do, you will likely agree it is time for a deep cleaning.

What’s in Your Ducts?

Debris gets trapped in the ducts. Dust, pollen, and microorganisms like mold accumulate, can be difficult to dislodge and may lead to secondary effects like

  • microbial growth,
  • clogged filters,
  • and unpleasant aromas.


When the air is humid, debris may provide an environment for mold to grow. Mold releases spores that can have negative health effects on your employees and customers.


The filters in your HVAC system get clogged with debris. You may have seen all the residue on a filter when your HVAC professional changes it. That is the same stuff that lives in your ducts.

Clogged filters make a system run less efficiently and could cost your company money in added power expenses.

Even filters changed on a regular basis may become clogged again the first time you run the system if debris in the ductwork hasn’t been removed.


Debris in your ductwork can hold unpleasant aromas. You may be noseblind to these odors, but vendors and customers can form a negative impression of your business when they notice what you do not.

Spring Duct Cleaning

Now is a great time to schedule a duct cleaning for your business. SERVPRO of Waltham/Weston/Watertown/Wayland will clean your system using a push/pull process that loosens debris through the entire length of the system.

After your duct cleaning, your business will smell fresher. Employees will feel better about their work environment. And you will be confident that everyone—including your onsite clientele—is breathing easier.

How Much Does It Cost?

Call our office today at 781-647-9100 to schedule a free duct cleaning estimate. If you know how many vents you have—both supply and return—we may even be able to give you a quote over the phone.

Stay Safe During a Storm in Waltham,MA

4/26/2019 (Permalink)

Hurricane Preparedness Week

It can be difficult to prepare and plan ahead for an emergency. It's important to be prepared for any type of disaster.

Here at SERVPRO we are prepared for any disaster so when they do occur, we know exactly what to do.

How to Prepare

Thinking ahead for what you will need in the wake of an emergency can be difficult. When an emergency occurs it can be difficult to calmly and quickly think of all the things you will need at that moment.

SERVPRO has created a Ready Plan to help you prepare your home in case a disaster strikes. We want to give you peace of mind by providing protection to your property so in the wake of an emergency you know you are covered and can focus on your personal safety.

The Federal Emergency Management Agency (FEMA) has useful information on how to prepare for a hurricane, the moments leading up to a hurricane striking, and when the hurricane hits.

Our Mission

SERVPRO wants to help people feel safe and protected for any disaster that comes their way. Whether it is a rain storm or hurricane, we are faster to any size disaster. 

SERVPRO Admin Professionals Key to Providing Emergency Services

4/24/2019 (Permalink)

Why SERVPRO SERVPRO Admin Professionals Key to Providing Emergency Services National Administrative Professionals Day at SERVPRO

In honor of National Administrative Professionals Day, we would like send a huge thank you to our office team. Roy and Janetlie keep everything moving smoothly and help us adjust to any changes that pop up in our day.

Never a Dull Moment

Because we offer emergency services, we have to be prepared to respond whenever a disaster occurs. This responsiveness could create scheduling headaches and customer service issues if we didn’t have the right team in place.

Fortunately, Roy and Janetlie are on it. They provide excellent customer communication, ensure our crews deliver on our promises, and supply all the office support we need.

So Many Hats

Their support includes bookkeeping, scheduling, billing, responding to complaints, reassuring customers in their moment of need, and so much more that we aren’t even aware of because they do it so well.

When you work with our franchise, you can be sure that not only will you benefit from management with 35 years of experience and crews with the proper training and certification, you’ll also interact with the administrative team that we believe is the best in the business.

Thank you, Roy and Janetlie!

Easter Basket giveaway for SERVPRO Customers

4/23/2019 (Permalink)

Why SERVPRO Easter Basket giveaway for SERVPRO Customers Winners Cole and Allie were very excited to see everything they had won.

This Easter, SERVPRO of Waltham/Weston/Watertown/Wayland wanted to give back to our community.

Basket Contest

We thought, what better way to do this than to hold a contest that our customers could enter for a chance to win a basket?

We filled the basket with Easter candies, a coffee mug, a Market Basket gift card, and other SERVPRO goodies.

Say Hello on Facebook

How were customers able to participate in the giveaway? To enter, all they had to do was like our page on Facebook and share the post with their friends.

We held the contest for 2 weeks and then we picked a winner. We put all participants’ names in a hat and drew the lucky winner.

Who's Happy? These Kids

The winner of the basket was Lisamarie and her two children. They were very excited to hear they had won and couldn’t wait to pick up their prize. Like us on Facebook and stay up to date with our latest news and upcoming events or contests!

SERVPRO in Attendance for Waltham High School Career Fair

4/23/2019 (Permalink)

Community SERVPRO in Attendance for Waltham High School Career Fair Our table at the Waltham High School "Do in 2" Career Fair.

Our SERVPRO franchise was invited to attend the Waltham High School “Do in 2” career fair. One of our Project Managers and a Marketing rep volunteered to go and represent SERVPRO of Waltham/Weston/Watertown/Wayland. We had a lot of students show interest in the restoration industry. We were excited to teach and show students what we do here at SERVPRO. After hearing about what we do, we had many students show interest in our franchise and fill out job applications. Our table was decorated with many items that the students could take and keep. We had green drawstring bags which were a big hit, pens, paper, keychains, etc. The students really benefited from us attending the fair and learning more about their options post-graduation.

Choose SERVPRO for Storm Cleanup in Watertown, Mass.

4/9/2019 (Permalink)

Why SERVPRO Choose SERVPRO for Storm Cleanup in Watertown, Mass. SERVPRO Storm Team

One huge advantage of choosing a franchise in the SERVPRO family is the depth of response we can bring to any size disaster.

Weather Emergencies

While weather disasters can be localized, some events are widespread throughout a geographic area. For example, a deep freeze in Middlesex County can cause pipes to burst in dozens of homes and businesses in each city and town we service.

Local restoration companies can be overwhelmed with the needs of their communities when a widespread disaster occurs.

Storm Team

During large events, SERVPRO of Waltham / Weston / Watertown / Wayland can turn to our corporate office for support.

In 2015, SERVPRO franchises came from all over the country to pitch in with the ice dam crisis in 2015. This Storm Team response allowed our franchise to assist more property owners. 

Once activated, Storm Team brings extra equipment to our area. Franchises send personnel who have been trained to the same standards and offer the same commitment to customer service as our professional restoration crews.

Flood Recovery

And we return the favor. Our franchise went to New Jersey to aid in the cleanup following Hurricane Sandy, and we also sent a crew to Virginia Beach and North Carolina to assist with flood recovery in 2016.

When weather events create a disaster at your home or business, you need a partner that can step up to the challenge and muster more resources as needed. SERVPRO of Waltham/Weston/Watertown/Wayland is proud to be part of the team that is faster to any size disaster.

Watertown, Mass. Residents: Trust Fire Restoration Professionals for Guidance After a House Fire

4/1/2019 (Permalink)

Fire Damage Watertown, Mass. Residents: Trust Fire Restoration Professionals for Guidance After a House Fire Watertown, Mass. residents trust SERVPRO for guidance after a house fire.

A fire in your home will change your life. It may upend your living situation and force you to cancel plans. It may push you to make decisions you have never had to make before, including whom to trust.

Watertown, Mass. Fire Restoration

The fire restoration professionals at SERVPRO of Waltham/Weston/Watertown/and Wayland have over three decades of experience guiding residents through the loss, cleanup, and rebuild of their property following a disaster.

Important Decisions

You need to make important decisions quickly even as you struggle to come to terms with your loss.

We can help.

Our production managers will communicate with your insurance carrier to secure the services necessary to restore your home to preloss condition.

No matter how bleak your situation seems today, our entire team’s compassion and empathy will reassure you about the recovery process.

Is It Safe To Return?

The first question on most homeowners minds after the fire department puts out the flames is “Can I stay in my home?”

Some things to consider:

  • Is the air safe to breathe?
  • Is the HVAC system operational?
  • Is the electricity on?
  • Are appliances safe to use?

If the answer to any of these questions is no, you probably need to make other living arrangements for the time being.

In that case, your SERVPRO representative will advise you on securing your property while restoration is underway.

Can You Breathe Safely?

Smoke and soot particles in the air contain harmful chemicals that you, your family, and your pets should not breathe. If only part of your home has been damaged by the fire, SERVPRO technicians can erect a barrier to contain the soot while cleaning is underway, and that may allow you to occupy part of the building.

We will also recommend setting up a HEPA-filtered air filtration device as soon as possible to start removing hazardous particulates from the air.

Did Soot Enter the Ductwork?

If your home has ductwork, you probably have soot in there. Turning on the HVAC system will pull the contamination deep into your system and back out through vents to the entire home.

SERVPRO fire restoration technicians will block off vents to prevent further contamination and devise a plan to clean the building and the ducts before restoring heat or AC to the building through the ductwork.

Do You Have Power?

Depending on the extent of the damage, the fire department may have disabled power to your home. You will need an electrician to inspect your circuits before power can be restored.

SERVPRO can set up a generator to provide power for the crews and equipment. They can also bring  heating or cooling units if necessary to provide the right indoor environment until the electricity and HVAC are restored.

Are Appliances Safe?

Not all smoke damage is visible on the surface. Your appliances may need to be inspected by an electronics specialist before you plug them back in. Otherwise, you might create a short and a new source of flames.

SERVPRO professionals can advise you on what should be inspected by a specialist. They can even recommend trusted partners qualified to make these inspections.

Did We Mention Water?

Most fire damages are also water damages. Water used to extinguish the flames can cause microbial growth if it is not dried quickly.

SERVPRO fire restoration crews are also certified in water restoration by the Institute of Inspection Cleaning and Restoration Certification (IICRC). They will provide all the fans and dehumidifiers you will need to control the loss and avoid further contamination by mold.

Trust Professional Leadership

After the fire is out, you have many decisions to make. Trust SERVPRO of Waltham / Weston / Watertown / Wayland to lead you through your recovery. We can talk to your adjuster and help you develop your plan to restore and rebuild.

We see the damage even a small kitchen fire can do on a regular basis, and we wish we could prevent house fires. However, should you experience a fire in your Watertown home, we are here to help you take stock and make it “Like it never even happened.”

Supporting the Waltham Family School Fiesta

3/14/2019 (Permalink)

Why SERVPRO Supporting the Waltham Family School Fiesta Easter Activity Basket for Waltham Family School Fiesta!

Once again, SERVPRO of Waltham/Weston/Watertown/Wayland is proud to support the annual Fiesta! for Waltham Family School with a basket for their silent auction. 

Easter Activity Basket

We call this one the Easter Activity Basket, including PlayDoh, an egg activity kit, Hatchimals and other playful gifts. And yes, we threw in some chocolate eggs as well. 

Fiesta! for WFS

The Fiesta! is the biggest fundraiser of the year for the Waltham Family School, and the silent auction will include many great items for bid to help make this their biggest year ever. 

The Waltham Family School supports parents with literacy challenges and their preschoolers to equip these families with the skills they need for school success. 

The annual Fiesta! highlights the progress WFS graduates make as they continue their journey through Waltham Public Schools. The students' stories warm our hearts and inspire us all to appreciate things we often take for granted. 

The party starts this evening at 6:00 p.m. at Solea Restaurant on Moody Street and is always well attended. 

WFS Open House

If you would like to learn more about the Waltham Family School and the work they do, they are hosting an open house they call Coffee and Conversation on Tuesday, April 4 from 9:30 a.m. - 11:00 a.m. 

Prevent Local Flooding: Clear Storm Drains

3/14/2019 (Permalink)

Storm Damage Prevent Local Flooding: Clear Storm Drains Keep Storm Drains Clear To Prevent Local Flooding

Localized flooding can happen just about anywhere. Too much water plus too little drainage means water building up in lower areas.

These lower areas are relative to the land around them. We frequently respond to flooded basements on high on hillsides when the water flows down from above.

Neighborhood Storm Drains

You can help protect your property from local flooding by keeping the storm drains in your neighborhood clear of debris.

Trash and leaf litter get caught in the grates protecting storm drains and catch basins. Spend a few minutes to shovel out storm drains after snow storms, and be sure to check them weekly during the spring thaw.

Snow melt at this time of year coupled with rainstorms can cause a lot of water to rush through your area all at once. Proper drainage is key to keeping that water out of your home.

Storm Damage

If your home suffers local flooding, we are here 24/7 to respond to your call. Let us help you protect your investment and get it dry as soon as possible.