Recent Posts

Waltham, Mass. Fire Extinguisher Recall

10/10/2018 (Permalink)

Commercial Waltham, Mass. Fire Extinguisher Recall All businesses are advised to check their fire extinguishers

Last year, many models of Kidde fire extinguishers were recalled because of issues with plastic parts. We recommend Waltham, Mass. businesses inspect all their fire extinguishers to ensure affected devices have been replaced.

Fire Extinguisher Recall Waltham, MA

Kidde Fire Safety has issued a recall for styles with the following attributes:

  • Vertical pull pins
  • Straight, plastic handles
  • Push-button pindicators

You should consult the Kidde recall page for full details of the affected models and how to replace them.

Please call our office at 781-647-9100 if you would like a referral to a great company that can inspect and maintain your extinguishers.

Do You Have an Emergency Ready Profile?

Here at SERVPRO of Waltham/Weston/Watertown/Wayland, we help businesses plan to survive disasters like fires and floods. Our free Emergency Ready Profile (ERP) includes key building information including emergency contacts and building mechanicals.

All information is stored in an easy-to-access, easy-to-share digital file. We even photograph and tag utility shutoffs to make it easy for personnel to respond to threats like gas leaks or broken water lines.  

Contact our office today to schedule your ERP so your business can be “Ready for whatever happens.”

Staying Safe in a Waltham Thunderstorm

9/28/2018 (Permalink)

Storm Damage Staying Safe in a Waltham Thunderstorm Call SERVPRO for flood recovery

Thunderstorms in Waltham strike with ferocity and can strand drivers. On September 18, a driver had to be rescued from his car under the railroad trestle on Prospect Street. Last year, several drivers got stuck on Lexington Street during a summer storm.

Staying Safe in a Thunderstorm

Never drive into a roadway that is submerged. The water surface can act as an optical illusion that tricks you into thinking the puddle is very shallow. Remember, it may only take six inches of water to overpower a vehicle.

Get off the road in heavy downpours. Every year, storms in Massachusetts get stronger and set records for rainfall per hour.

One inch per hour is a enough to cause flash flooding, but we are often experiencing two or more inches per hour. Rain at these rates restrict visibility and make driving very dangerous.

Know the forecast when planning your day, especially if you are going to be outdoors. When thunderstorms are expected, seek shelter as soon as you see storm clouds moving in.

Protecting Your Home After a Summer Storm

Even buildings that are not in a flood plain can experience localized flooding when heavy rains overwhelm storm drains. After the storm, you must dry building materials as soon as possible to prevent microbial growth.  

Call SERVPRO of Waltham/Weston/Watertown/Wayland for professional water restoration services. Our certified technicians will make it “Like in never even happened.” 

What To Do When You See Mold in Waltham, Mass.

9/7/2018 (Permalink)

Mold Remediation What To Do When You See Mold in Waltham, Mass. Trust professionals to remediate mold in your home or workplace

Who loves hazy, hot, and humid weather in Waltham, Mass.? Mold and other microbes. Their spores are circulating constantly in the air looking for ideal conditions to grow and reproduce. 

Hot and muggy summer days are ideal for microorganisms looking for a home, and they will not hesitate to settle in your home if you do not control the humidity. By the time you see their colonies, you have a full-blown infestation. 

What should you do when you see mold in Waltham?

Find the Water Source

Mold growth may result from humidity in the air that could be controlled by an air conditioner or dehumidifier. A previously undetected leak from plumbing, an appliance, or a damaged roof may be to blame. Improperly vented bathrooms or clothes dryers may also be the culprits.

Wherever the moisture is coming from, you will not successfully solve a mold problem until you solve the moisture problem.

Consult a Professional for Mold Remediation

Improper treatment of microbial growth can have health effects on building occupants and may lead to repeat infestations. Ignoring an outbreak will only make the problem bigger. 

Some people see mold and think that setting up a fan to blow away the moisture is sufficient treatment. Unfortunately, this has the effect of circulating spores and mycotoxins in the air that may affect the health of people and pets.

Others might tell you an outbreak can be treated with bleach. This may be true if the microbial growth is confined to non-porous surfaces like bathroom tiles, but bleach cannot penetrate porous materials like drywall and carpets to draw out the microbes. Additionally, dead mold can trigger an allergic response in some building occupants, so even dead mold must still be removed. 

Only an experienced, certified mold remediation specialist is equipped  to evaluate the extent of your building’s infestation and recommend the proper steps to take to safely remediate the problem. 

SERVPRO Mold Remediation Technicians

Our mold remediation crews are certified by the Institute of Inspection Cleaning and Restoration Certification to follow the latest industry standards for remediating microbial growth and ensuring the safety of building occupants. We offer free estimates and can work with your insurance company for covered losses. 

Call SERVPRO of Waltham/Weston/Watertown/Wayland for a free estimate at the first sign of mold. We will make it “Like it never even happened.”

Water Damage Tools of the Trade

6/8/2018 (Permalink)

Water Damage Water Damage Tools of the Trade Our water damage tools enable us to dry your building quickly and avoid further damage

Water out of place is a biohazard waiting to grow. When you have water in your building from a flood, a plumbing problem, or structural damage, you need to dry it quickly before mold starts growing.

SERVPRO of Waltham/Weston/Watertown/Wayland uses an array of equipment to deliver the best results based on current science. Here are the most important ones:


Our crews are certified by an independent organization, the Institute of Inspection Cleaning and Restoration Certification (IICRC). SERVPRO has developed DryBook, a proprietary software that ensures we adhere to the IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration.

Thermal Imaging Cameras

Sometimes we need to see what is behind a wall in order to determine the extent of your water damage. Thermal imaging cameras draw attention to differences in temperature that may indicate water where it does not belong.

Moisture Meters

When we detect an unexplained change in temperature under flooring or behind a wall, we use a moisture meter to determine whether water is the source of the temperature change. Moisture meters also allow us take daily readings and track the success of our drying efforts.

Truck-Mounted Extractor

If there is any standing water when we arrive on a job, we use a truck-mounted extraction machine to suck out the water. Sometimes we are unable to reach a water loss with our truck, in which case we will use a portable extractor.

Axial Air Movers

Circulating the air helps move the water out of materials and into the air where vapor can be extracted by a dehumidifier. Most of time, we use axial air movers, but we do have a few snail fans on hand as well.

AHAM-Rated Dehumidifiers

Dehumidifiers do the heavy lifting when it comes to pulling water out of the air and into a container for removal. We rely on the Association of Home Appliance Manufacturers (AHAM) to provide a trusted rating system for our equipment.

Air Filtration Devices

Most jobs also require we filter the air to remove any contaminants, microbial spores, or other particulates. We use air filtration devices with High Efficiency Particulate Air (HEPA) filters.

Many Tools, One Target

You can see we use many different tools, but they are all in service of one goal: drying your building quickly to avoid further damage.

Call us as soon as you notice a water damage. No matter the time of day or night, we are standing by to take your emergency call.

Air Filtration Devices Capture Particulates in the Air

6/7/2018 (Permalink)

Water Damage Air Filtration Devices Capture Particulates in the Air 1000 CFM HEPA-filtered Air Filtration Device (AFD)

You know how important it is to dry your building before mold starts growing. One of the tools we use to protect your building’s occupants from exposure to harmful microbes is the Air Filtration Device (AFD) or “air scrubber”.

HEPA-Filtered AFDs

All of our AFDs have High Efficiency Particulate Air (HEPA) filters. HEPA filters trap extremely small particles including microbial spores and pollen.

We use AFDs to pull contaminants out of the air during a water or sewer damage. We use them to filter out particulates following a fire or demolition. And we use them on mold remediation jobs to extract excess microbial spores.

Three Sizes of AFD

Our franchise uses three sizes of filtration devices depending on the size of the area and the amount of air we need to cycle during the job. All sizes are based on the Cubic Feet per Minute (CFM) the device will move through its filters. We have 500 CFM, 1000 CFM, and 2000 CFM devices.

Whatever the size of your job, we have the equipment you need to clean the air and get back to normal as soon as possible.

Call us at 781-647-9100 when you need professional restoration services. Our team is standing by with the tools and expertise necessary to make your disaster “Like it never even happened.”

AHAM-Rated Dehumidifiers Complete the Drying Process

6/6/2018 (Permalink)

Water Damage AHAM-Rated Dehumidifiers Complete the Drying Process Low-grain refrigerant dehumidifier

Depending on the extent of your water damage, we will use a variety of machines to dry your building and discourage microbial growth.

Once we have extracted as much water as we can from flooded areas using an extractor, we use air movers to encourage evaporation and dehumidifiers to pull the water vapor from the air.

AHAM-Rated Dehumidifiers

Our franchise uses dehumidifiers that have been rated by the Association of Home Appliance Manufacturers (AHAM). This ensures that the output of all of our machines has been tested to the same standard.

Standards matter because the ratings are used to calculate the number of machines we will need, and for how many days they will be needed, in order to properly dry your building. SERVPRO’s proprietary DryBook software helps with making these calculations.

Dehumidifiers complete the drying process by pulling water vapor out of the air and converting it to water we can discard.

LGR or Desiccant

There are two types of dehumidifiers available. Refrigerant dehumidifiers move air over a cold coil to turn water vapor into liquid. We use Low-Grain Refrigerant (LGR) dehumidifiers for most water restoration jobs.

Desiccant dehumidifiers use a porous product to absorb water vapor. We use desiccant dehumidifiers in special circumstances, like when they need to operate at low temperatures.

Professional Drying Technicians

Every water damage is unique. When you call us, our trained and certified water damage restoration technicians will use their expertise and DryBook to determine the best equipment for the fastest drying.

Call us at the first sign of flooding to make it “Like it never even happened.”

Axial Air Movers Are Key to Drying Quickly

6/5/2018 (Permalink)

Water Damage Axial Air Movers Are Key to Drying Quickly Axial Air Movers Accelerate Evaporation

Axial Air Movers are truly the workhorses of water restoration. No, they usually do not dry a building all on their own, but they are instrumental in creating the air movement necessary to accelerate drying.

Our franchise professionals are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) in water restoration. We employ the principles of psychrometry (science of drying) to create the ideal conditions for drying water damages quickly and efficiently.

Axial Air Movers

Air movers are key to the drying process. At SERVPRO of Waltham/Weston/Watertown/Wayland, we rely on axial air movers like the ones in this photo.

Air movers—also known as fans—accelerate the drying process by helping to draw water out of building materials like drywall and carpet. The air movement across these surfaces increases evaporation allowing a dehumidifier to then pull the water vapor from the air and into a container.

Although these air movers are also correctly called fans, they are commercial grade and push air at much higher rates than the fans in most hardware stores. Our technicians use a proprietary software called DryBook that dictates how many air movers should be used in each area for optimal drying.

Water Restoration Professionals

Our trained and IICRC-certified technicians have the know-how and tools to dry your building properly and ensure you do not suffer secondary effects like mold growth. Call us at the first sign of a water intrusion so we can minimize the impact on your building and control the costs of your restoration.

Water Extraction Machines Shorten Drying Times

6/4/2018 (Permalink)

Water Damage Water Extraction Machines Shorten Drying Times Truck-mounted extractors work quickly and do not need to be emptied as often

When you have standing water or saturated carpet following a water damage, we need to remove as much of the water as we can before setting up fans and dehumidifiers. The more water we are able to extract, the faster your building will dry.

Truck-Mounted Extractors

At SERVPRO of  Waltham/Weston/Watertown/Wayland, we prefer to use a truck-mounted water extraction machine like the one in this photo. This is the same machine we use to clean carpets and extract the dirty water after cleaning. Truck-mounted extractors work very quickly and do not need to be emptied as often.

Portable Extraction Machines

If your loss is located too far from the truck or above the third  floor, we will use a portable water extraction machine instead. These machines are far more powerful than your standard workshop vacuum and will shorten the drying process.

Professional Equipment

Our franchise professionals are trained and certified Water Damage Technicians using professional drying equipment. You can count on us to dry your building using the latest science and technology to shorten the restoration time and minimize costs.

Call us as soon as you notice flooding so we can extract the water and begin drying as soon as possible.

Moisture Meters Measure Moisture Levels in Materials

6/1/2018 (Permalink)

Water Damage Moisture Meters Measure Moisture Levels in Materials Moisture meters detect water we cannot see

Finding all the water in your building following a flood or other water damage is key to getting everything dry as quickly as possible. If you do not find all the water, microbes will start growing in about 48 hours.

Moisture Meters

When you call us for a water damage, our production manager may use a moisture meter to test whether there is any water hiding underneath the floors or inside the walls. This is the same moisture meter we will use throughout the job to record the moisture readings and document our success.

In every water restoration job, our goal is to return the building to its preloss condition. In some buildings, this will require we take readings in unaffected rooms to determine the target for preloss condition.

A moisture meter must be touching the specific area where water exists in order to see this. Sometimes our production managers will use thermal imaging cameras to highlight areas of concern so they can focus the moisture meter where water is most likely to be.

Get It Dry

In the end, it is all about removing excess water and drying your building before mold and other microbes start growing. The sooner we can begin the job, the less time water has had to soak into materials and wick up walls, and the sooner the building will be dry.

Call us anytime you have an emergency water damage. Our trained and certified crews are here to help.

Thermal Imaging Cameras Show Us Where to Look for Water

5/31/2018 (Permalink)

Water Damage Thermal Imaging Cameras Show Us Where to Look for Water Thermal Imaging Cameras Draw Attention to Possible Water Intrusions

When you have a water damage, the water you see is only part of the problem. The water you do not see, behind walls or beneath floors, poses a risk as well. If you do not dry all the water, then you will likely have secondary damage from mold or other microbes.

Thermal Imaging Cameras

Our productions managers may use thermal imaging cameras to help determine where water may be hiding out of sight. These cameras draw attention to changes in temperature.

If we see a spot that registers much cooler than the area surrounding it without a good reason for the temperature difference, we know to check that spot with a moisture meter to see whether there is excess water in that spot.

You might wonder why we do not simply use the moisture meter on every surface. The moisture meter must touch the surface in the spot with the moisture to measure it. We could spend all day sticking the meter on every spot in the building, or we can use the thermal imaging camera to quickly scan and see the spots where water may be hiding.

Get It Right the First Time

After a water damage, you need a restoration crew that can dry your building completely the first time. At SERVPRO of Waltham/Weston/Watertown/Wayland, our production managers are equipped with the latest technology, including moisture meters, thermal imaging cameras, and DryBook.

Call us at the first sign of a water damage. We are available 24 hours a day to take your call and determine the best strategy for restoring your building.